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Always Here to Help

You can contact us 7 days a week for any assistance, we’re happy to help and answer your inquiries

FAQs

How can I pay on Nabataty ?

You can pay using

  • Mada Card or Credit Card
  • Apple pay
  • STC pay
  • Bank transfer to one of our bank accounts, to confirm your order send a copy of the transfer on WhatsApp No. 966599913336
Can I order and deliver to someone else ?

Of course, if you’re sending as a gift, click on the Send as a Gift on the product page, and add the giftee contact info and address on the checkout page.

Can I get my order on the same day?

YES 😊 , only If you order before 3 pm. If the order is placed after 3 pm, it will be delivered the next day (except on Friday), as Friday orders will be delivered on Saturday.

Can I return plants after order is delivered ?

When the order arrives, you can check the plants. You have the option to accept them or return them back with the delivery agent with a refund of what you paid including tax fees except for delivery fees. Natural plants cannot be returned after successful delivery, and you can return the pots or accessories if they aren’t used in their original condition within 7 days from the date of the invoice.

Still need help? Chat with an agent

Help on Twitter

Are you having trouble picking the right plant?

The specialized support team on Twitter is happy to receive your inquiries about the right plants for you and how to take care of them

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Contact via e-mail

Send us your inquiries or requests and we’ll get them to the team and answer you as soon as possible through the communication form.

Instant Messaging

Send a picture of the bank transfer or inquire about your request. You can contact us directly on WhatsApp 966599913336